Privacy Policy
Last Modified: 27.03.2025
Promassage and Spa LLC (the “Company”) values your privacy and is dedicated to safeguarding it through this Privacy Policy (the “Policy”). This Policy outlines the types of information the Company may collect from you or that you may provide when visiting the website at promassageandspa.com (the “Website”), as well as how the Company collects, uses, stores, protects, and discloses that information.
Scope of this Policy
This Policy applies to information collected by the Company:
- Through the Website (both desktop and mobile versions).
- Via email, text, and other electronic communications between you and the Company.
- When you interact with the Company’s advertisements and applications on third-party websites and services that include links to this Policy.
- Through interactions with the Website via third-party social media platforms.
Exclusions
This Policy does not apply to information collected:
- Offline or through any means other than the Website, including on any other website operated by the Company or a third party (such as the Company’s affiliates or subsidiaries).
- By any third party (including affiliates or subsidiaries) through applications, content, or advertising that may be linked to or accessible from the Website.
Agreement & updates
Please review this Policy carefully to understand the Company’s practices regarding your information. If you do not agree with these practices, you should refrain from using the Website. By accessing or using the Website, you acknowledge and agree to this Policy, including the Company’s collection, use, disclosure, retention, and protection of your personal information as described herein.
The Company reserves the right to update this Policy from time to time. Your continued use of the Website after any changes are made will be considered acceptance of those changes. Therefore, we encourage you to check this Policy periodically for updates.
1. Minors’ access
The Website is strictly intended for individuals who are at least 18 years old. You may only access or register on the Website if:
- You are at least 18 years old.
- You have reached the legal age of majority in your place of residence.
The Company strictly prohibits anyone who does not meet these age requirements from accessing the Website or using its services. Minors are not permitted to use the Website under any circumstances.
The Company does not knowingly collect personal information from children, minors, or anyone under the legal age of majority. Additionally, the Company does not market its services to individuals under 18 years old. If you are under 18, you must not provide any information to the Company or use the Website.
If the Company discovers that a minor under 18 has registered an account or provided personal information, it will take immediate action to terminate the account. In such cases, the Company may retain the user’s email and IP address to prevent future attempts to bypass these age restrictions by creating a new account.
2. Information the Company collects and how
The Company may collect various types of information from and about users of the Website, including:
- Personal Information: Information that can personally identify you, such as your name, postal code, email address, phone number, credit card details, or any other data classified as personal or personally identifiable under applicable laws.
- Non-Personal Information: Information about you that does not individually identify you, such as your age, gender, location, or other optional details you choose to provide.
- Technical and Usage Information: Details about your internet connection, the device and equipment you use to access the Website, and usage data.
How the Company collects information
The Company gathers information in the following ways:
- Directly from You: When you provide information through forms on the Website, including when you create an account, purchase services, or request additional services.
- Automatically: As you navigate the Website, the Company may collect data such as IP addresses, browsing behavior, and other tracking details using cookies, web beacons, and similar technologies.
- From Third Parties: Information obtained from the Company’s business partners or affiliates.
Information you provide
The Company may collect the following information that you voluntarily provide:
- Data submitted through Website forms, such as during account registration, service purchases, or when requesting assistance.
- Records of your correspondence with the Company, including email exchanges.
- Responses to surveys conducted for research and improvement purposes.
- Details of transactions made on the Website, including order fulfillment and any required financial details.
- Your search activity and queries on the Website.
User contributions and public sharing
You may choose to provide content that is published or displayed (“posted”) in public areas of the Website or shared with third parties (collectively, “user contributions”). Posting user contributions is done at your own risk. While you may have the ability to adjust privacy settings within your account, no security system is completely foolproof. Additionally, the Company cannot control how other users may interact with or distribute your user contributions. Therefore, the Company cannot and does not guarantee that unauthorized parties will not access or view your user contributions.
Automatic data collection
As you navigate and interact with the Website, the Company may use automated data collection technologies to gather information about your device, browsing behavior, and patterns, including:
- Usage Data: Details about your visits to the Website, such as traffic logs, location data, communication logs, and the resources you access.
- Technical Information: Information about your computer and internet connection, including your IP address, operating system, and browser type.
- Mobile Device Information: Data related to your mobile device, including unique device identifiers, IP address, operating system, browser type, mobile network details, and, if voluntarily provided, GPS coordinates.
The Company may also use these technologies for behavioral tracking, which collects data on your browsing activities over time and across third-party websites and services.
Use of automatically collected data
The information collected automatically is primarily statistical and does not personally identify you. However, the Company may store or link it with other personal information collected through different methods or obtained from third parties. This data is used to enhance the Website experience, including:
- Estimating audience size and usage trends.
- Remembering your preferences to personalize Website content.
- Improving search efficiency and loading times.
- Recognizing you upon return visits to the Website.
Technologies used for automatic data collection
The Company utilizes various technologies to collect data automatically, including:
- Cookies (or Browser Cookies): Cookies are small files stored on your computer’s hard drive that allow the Company’s servers to recognize your browser and track how and when you visit the Website and use its services. You can configure your browser settings to refuse cookies; however, doing so may limit your access to certain parts of the Website. Unless you disable cookies in your browser settings, the Company’s system will place cookies when you visit the Website.
- Flash Cookies: Some features of the Website may use local stored objects (Flash cookies) to collect and store information about your navigation preferences and interactions on the Website. Unlike browser cookies, Flash cookies are managed separately. To control Flash cookies, you can adjust your privacy and security settings using Adobe’s Flash management tools.
- Web Beacons: The Website and the Company’s emails may contain web beacons (also known as clear GIFs, pixel tags, or single-pixel GIFs). These small electronic files allow the Company to track the number of visitors to specific pages, monitor email open rates, analyze the popularity of content, and ensure system and server functionality.
The Company does not automatically collect personal information through these technologies. However, it may associate this data with personal information gathered from other sources or provided by you.
Third-party use of cookies and tracking technologies
Some content and applications on the Website are provided by third parties, including content and application providers. These third parties may use cookies alone or in combination with web beacons or other tracking technologies to gather information about your activity on the Website. The data they collect may be linked to your personal information or may include details about your online activities across various websites and online services.
The Company does not control these third-party tracking technologies or how they are used.
Social networks and third-party plugins
The Website may feature plugins from social networks and other third-party providers. For example, the Facebook® “Like” button is a commonly used plugin. Where permitted by law, these plugins may communicate with the provider even if you do not interact with them. Information transmitted may include your IP address, browser and device details, and the webpage address you are visiting on the Website.
By loading, interacting with, or clicking on these plugins, you may trigger the placement, reading, and transmission of cookies. These cookies may contain unique identifiers assigned by the social network or third-party provider. The operation, functionality, and your interaction with these plugins are governed by the privacy policies and terms of the respective third-party providers.
3. How the Company uses your information
The Company may use the information it collects about you or that you provide, including personal information, for the following purposes:
- To display the Website and its content to you.
- To provide you with information, products, or services that you request.
- To fulfill any specific purpose for which you provide your information.
- To send you notifications about your account, including expiration and renewal notices.
- To fulfill contractual obligations and enforce rights arising from agreements between you and the Company, such as billing and collections.
- To inform you about updates to the Website or any products or services offered through it.
- To enable your participation in interactive features on the Website.
- To monitor and analyze trends, user activity, and interactions with the Website for marketing and advertising purposes.
- To detect, investigate, and prevent fraud, unauthorized access, and other illegal activities.
- To personalize Website content, features, and advertisements to better suit your preferences.
- In any manner the Company specifies at the time you provide your information.
- For any other purpose with your consent.
Additionally, the Company may use your information to contact you about its products or services that may interest you. If you prefer not to receive such communications, you can manage your preferences by logging into your account and adjusting your settings. For more details, see Your Choices Regarding the Company’s Use and Disclosure of Your Information.
The Company may also use collected information to display advertisements that align with advertisers’ target audiences. While your personal information is not shared with advertisers without your consent, interacting with an ad may indicate to the advertiser that you match their target criteria.
4. With whom the Company shares your information
The Company may share aggregated, non-identifiable information about its users without restrictions.
The Company may disclose personal information it collects or that you provide as described in this policy:
- To its subsidiaries and affiliates.
- To contractors, service providers, and third parties that assist in operating the business. These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes disclosed by the Company.
- To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets. If personal information about Website users is among the transferred assets, it will be handled in accordance with this policy.
- To fulfill the purpose for which you provided the information. For example, if you submit an email address to use the Website’s “email a friend” feature, the Company will transmit the contents of that email along with your email address to the intended recipient.
- For any other purpose disclosed at the time you provide the information.
- With your consent.
Additionally, the Company may disclose your personal information:
- To comply with any court order, law, or legal process, including responding to government or regulatory requests.
- To enforce the Company’s terms of use and other agreements, including billing and collection.
- If the Company believes disclosure is necessary to protect the rights, property, or safety of the Company, its customers, or others. This may include exchanging information with other organizations for fraud prevention and credit risk reduction.
5. Your choices regarding the Company’s use and disclosure of your information
The Company is committed to giving you control over the personal information you share. To manage how your information is used, the Company provides the following options:
- Tracking Technologies and Advertising
You can configure your browser to reject all or certain browser cookies or to notify you when cookies are being sent. To manage Flash cookie settings, visit Adobe’s Flash Player settings page. For managing other types of cookies, you can visit www.allaboutcookies.org/manage-cookies/. Keep in mind that disabling cookies may limit access to certain features of the Website or affect its functionality. - Promotional Offers from the Company
If you prefer not to receive promotional emails from the Company, you can opt out by adjusting your email preferences in your account settings. If you receive a promotional email, you can request removal from future email distributions by replying to the email or clicking the “unsubscribe” link included at the bottom. Please note that opting out does not apply to emails related to transactions or services you have purchased.
6. How to access and modify your information
You can review and update your personal information by logging into the Website and navigating to your account profile page. If you choose to delete your user contributions, please be aware that copies may still be accessible through cached or archived pages or may have been saved by other users. Proper access and usage of information, including user contributions, are governed by the Website’s terms of use.
7. How the Company protects your personal information
The Company has implemented measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. All information you provide is stored on secure servers behind firewalls. Payment transactions are encrypted using SSL technology.
Your personal information’s security also relies on you. If the Company has provided you with a password for access to certain areas of the Website, or if you have chosen one, you are responsible for keeping this password confidential. The Company advises you not to share your password with anyone. Additionally, be cautious when sharing information in public areas of the Website, as this information can be viewed by any user.
Important Notice: While the Company strives to protect your personal information, please be aware that transmitting information over the Internet is not fully secure. Although the Company takes steps to safeguard your data, it cannot guarantee the security of information transmitted to the Website. Any data transmission is at your own risk. The Company is not liable for any bypassing of privacy settings or security measures on the Website.
8. International users
This policy applies to the collection of information on or through the Website from users residing in the United States. If you are accessing the Website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where the Company’s servers and central database are located. The data protection laws in the United States and other countries may not be as comprehensive as those in your home country. However, the Company takes reasonable steps to ensure that your privacy is protected.
By using the Company’s services, you acknowledge and consent to the transfer, storage, and processing of your data in the United States or any other country where the Company, its affiliates, subsidiaries, or service providers host these services. When you provide personal information through the Website, you consent to the processing and transfer of your information as described in this policy.
9. Do not track Policy
Do Not Track (“DNT”) is a privacy preference that you can set in your browser to signal websites and online services that you do not wish to have certain information about your visits collected over time or across different websites and services.
While the Company is dedicated to offering you meaningful choices regarding the information it collects, it currently does not recognize or respond to DNT signals. This is because the Internet industry is still working on defining the meaning of DNT, how to comply with it, and establishing a consistent method for responding to DNT signals. Therefore, the Company does not currently respond to any DNT settings.
10. Your California privacy rights
Under California Civil Code § 1798.83, California residents who use the Website can request specific information about the Company’s sharing of personal information with third parties for their direct marketing purposes. California residents also have the option to opt out of having their personal information disclosed to third parties for marketing purposes. Please note that the Company does not share your personal information with third parties for marketing purposes. However, you may still receive offers directly from the Company in compliance with California law.
11. Links to other websites
The Website may contain links to other websites. Please be aware that the Company is not responsible for the content or privacy practices of those external websites. The Company encourages users to be cautious when leaving the Website and to review the privacy policies of any other websites that collect personally identifiable information.
12. No rights of third parties
This policy does not create rights for third parties that can be enforced, nor does it require the Company to disclose personal information about Website users to third parties.
13. Requesting deletion of your data
If you have a registered account on the Website, you may request to delete it by contacting us in any manner. Please note that if you have an active subscription for advertising services on the Website, you must first cancel the subscription before being able to delete your account. Once a deletion request is submitted, your account will be terminated and the associated data will be deleted, except for information that we are required to archive and retain for specific periods due to the following reasons:
- to complete a transaction for which the personal information was collected, to provide a good or service you requested, or as reasonably anticipated in the context of the ongoing business relationship with the Company, or to fulfill a contract between you and the Company;
- to comply with legal obligations;
- to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activities, or to take legal action against those responsible for such activities; or
- to debug and identify errors in the Website’s functionality to repair issues.
14. Changes to Privacy Policy
The Company will post any updates or changes to this policy on this page. If significant changes are made to how the Company handles your personal information, you will be notified via email at the address associated with your account, or through a notice on the Website’s homepage. The date of the most recent update to this policy is indicated at the top of the page. It is your responsibility to ensure that the Company has your current and valid email address, and to regularly check the Website and this policy for any updates.
